The gap Behind the Box fills...
You've outgrown packing every box yourself, but a big 3PL doesn't quite feel like you.
Behind the Box sits comfortably in between.
We give growing brands the space, systems and support to outsource their packing and fulfilment, while keeping the personal care and attention to detail that makes their customer experience special.
You send it. We pack it. They love it...
3 Steps to Success
1. Send us your stock
Your products, packaging, inserts and packing instructions are delivered to us and stored ready for your next fulfilment run.
We count and quality check each item for you.
2. We pack it your way
We carefully pick, assemble and pack each box to your specifications, from tissue and inserts to stickers and finishing touches.
We will send you a mockup box for approval before packing each box or bag the same way.
3. We get it on its way
Whether you want boxes labelled and sent directly to your customers, shipped back to you or if you want to have all packed items delivered to a local venue, we can help to ensure it all gets to where it needs to go safely.
Less time packing, more time growing...we hear you
The spare room is overflowing
Stock, boxes and packing supplies don't need to take over your home or office anymore.
Packing week takes over
Your monthly fulfilment run shouldn't mean dropping everything else in the business.
You're not ready for a big 3PL
Get professional fulfilment without losing the flexibility and personal service of a smaller operation.
The details matter
Custom tissue, inserts, stickers and specific packing sequences don't have to disappear when you outsource.
What can we take off your hands?
Our specialty! Recurring fulfilment packed your way and dispatched on time, every time.
Launches, seasonal campaigns, brand mailouts, attendee bags, welcome kits and event materials. We can even deliver event packs to a local Gold Coast or Brisbane venue within a designated load-in window, if required.
Whether it's corporate gifting or seasonal product packs, we will have them thoughtfully packed and presentation-ready.
Multi-piece products, bundles and kits assembled for you.
Something different? Tell us what you need.
We can also take care of stock receiving, storage, picking & packing, labels, kitting, assembly and dispatch.
Your team, behind the box.
Behind the Box was born from firsthand experience in the subscription industry. We know how much goes into every box and how quickly packing, stock and fulfilment can start taking over as a brand grows.
So we built the kind of fulfilment service we would want to work with: personal, flexible and detail-focused, with a team that takes the time to understand your products, your process and the way you like things done.
Think of us as an extension of your team, just working behind the box.
Our commitment to you
We’ll care about the details as much as you do.
Your products aren't just another pick-and-pack job. We'll learn how you like things done and give every order the care and consistency we'd expect for our own brand.
Built different from the big 3PLs
No minimums.
We are ready to grow with you. No matter how small your packing project is, we are here to help.
Simple pricing.
We have simple and transparent pricing with no complicated per-item fees. A monthly fee with no lock-in contract.
A personal approach.
We want to get to know your brand, put as much care into packing as you have been and cheer you on in your success, always.
Ready to make your life easier?
Use our pricing calculator to check how much your packing project will be or get in touch with us if you have any questions.